Privacy Policy

California Consumer Privacy Act (CCPA) Compliant:

Privacy Policy

Effective Date: Friday, 20 September 2024
Artistry Stone Surfaces Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website artistrycountertops.com, and interact with us online. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

1. Information We Collect

We may collect and store the following types of information:

A. Personal Information: When you contact us, subscribe to our services, or interact with us through the website, we may collect personal information such as:

  • Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Any other information you voluntarily provide to us

B. Non-Personal Information: We may collect non-personal information automatically when
you visit the site, such as:

  • Browser type and version
  • IP Address
  • Cookies and usage data
  • Referring and exit pages
  • Date and time of access

Under the CCPA, the categories of personal information we may collect include:

  • Identifiers such as name, address, and email address
  • Commercial information, such as records of products or services purchased
  • Internet or other electronic network activity, such as browsing history, search history, and
    interactions with our website

2. How We Use Your Information

We use your information to:

  • Respond to inquiries or customer service requests
  • Process orders and send updates
  • Provide information on our services
  • Improve our website and services
  • Conduct analytics and research to improve user experience
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following instances:

  • With trusted third-party service providers who assist us in operating our website and
    business, provided they agree to keep this information confidential
  • In response to legal processes, subpoenas, or requests from government authorities
  • If we believe in good faith that disclosure is necessary to protect our rights, investigate
    fraud, or comply with the law

Note for California Residents: Under the CCPA, you have the right to know what personal
information we collect, use, disclose, and sell. We do not sell your personal information.

4. Your CCPA Privacy Rights

As a California resident, you have the following rights under the CCPA:

  • Right to Know: You have the right to request the categories and specific pieces of
    personal information we have collected about you, including the sources of that
    information, the purposes for which it is used, and any third parties with whom we have
    shared it.
  • Right to Delete: You have the right to request that we delete the personal information
    we have collected from you, subject to certain exceptions (such as when the information
    is needed to complete a transaction or comply with a legal obligation).
  • Right to Opt-Out: While we do not sell personal information, you have the right to opt
    out of any future sale of your personal information.
  • Right to Non-Discrimination: You have the right not to be discriminated against for
    exercising any of your CCPA rights. We will not deny you services, charge you different
    prices, or provide different quality services if you exercise your rights.

5. Submitting CCPA Requests

To submit a request to exercise any of the CCPA rights described above, please contact us
using one of the following methods:

  • Email: info@artistrycountertops.com
  • Phone: 760-898-2345

We will verify your request using the information associated with your account, including email address and phone number. You may also designate an authorized agent to make a request on your behalf.

We aim to respond to your request within 45 days of receipt. If additional time is required, we will inform you of the extension and the reason for it.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to track user preferences and activity. You can manage your cookie preferences through your browser settings.

7. Data Security

We take reasonable steps to protect the personal information you share with us from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies when visiting them.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page, along with the effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Artistry Stone Surfaces Inc.
81824 Trader Pl Bldg.D
Indio CA 92201

Email: info@artistrycountertops.com
Phone: 760-898-2345

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